Were you happy with the way your initial booking was taken?
Was the booking carried out to your specifications?
Was the vehicle clean?
Was there enough room for you on the Coach?
Was the driver wearing his/her uniform? (to include shirt, tie, trousers)
Did you find the driver courteous and attentive to your needs?
Did the driver do a safety briefing?
Did you arrive at your destination on time?
If not, why?
Would you refer our company to someone else?
Can we contact you in the future for promotional or other reasons?